FAQ
What makes CAЯ:E products unique in the market?
What makes CaЯ:E cacao products the highest quality choice for you in the local market?
What does 'premium origin' of cacao raw materials mean in the labels of CAЯ:E products?
Each of our cacao beans comes from small, sustainable plantations in various countries known for growing some of the rarest and most revered cacao varieties in the world, such as Kusko (Peru) and Ullalau (Guatemala), where individual trees can be several hundred years old.
What does 'full-fat cacao' mean in the labels of CAЯ:E products?
Thanks to minimal hand processing, our cacao products retain a high percentage of cacao butter (22-55%), which is responsible for their rich chocolate flavor. As such, they are ideal for your daily cacao rituals, healthy meals, and beverages, as well as a perfect choice for special ceremonial occasions.
Who are CAЯ:E cacao products intended for?
Cacao Я:Evolution products are intended for individuals who make conscious and sustainable choices, lead active lifestyles, and take a holistic approach to health, as well as all other cacao enthusiasts of any age. Through daily cacao rituals with Cacao Я:Evolution products, everyone is invited to connect more deeply with nature and discover their perfect daily ritual to boost energy and mood in the most natural and completely harmless way.
Are CAЯ:E cacao products produced in an environmentally sustainable way?
Yes, our cacao comes from small, unique plantations around the world, which are not part of large chains, and we proudly support them through our brand. This means that every cacao tree is grown with much love and in completely natural conditions, and each bean in the composition of our products is minimally hand-processed in an ecological manner, with some products even being processed entirely without the use of electricity. We are committed to sustainability in every detail, and our product boxes are reusable and made from recyclable materials.
Are CAЯ:E cacao products produced ethically, without the use of child labor and slavery (slave-free)?
Yes, all Cacao Я:Evolution products are produced in a more than fair, ethical, and sustainable way (beyond fair trade) because, through the development of our brand, we directly support the survival of small local communities that take care of the unique plantations from which the best selection of cacao beans from various parts of the world comes to your cup. In the case of certain products, these are women’s cooperatives that shape the story of each bean with their hands and love.
Pure Cacao Я:Evolution powder
What does the origin and production method of Divine Awakening cacao say about its quality?
Our Cacao Я:Evolution powder represents a premium selection of the most potent cacao beans from various plantations and regions around the world. Each bean is handpicked and minimally processed to preserve all of its nutritional properties and the richness of the natural chocolate flavor, with subtle notes that enhance and enrich the taste coming from the pistachio trees alongside which some of our cacao trees grow.
Are there any other additives in Cacao Я:Evolution besides cacao?
Cacao Я:Evolution powder is pure cacao powder obtained through minimal processing of the beans, without additives or sweeteners. It retains 22% cacao butter, which also confirms that the processing was minimal and that what reaches your cup is the best from carefully selected and hand-processed beans.
In what ways can Cacao Я:Evolution powder be consumed?
Cacao Я:Evolution cacao powder brings you the perfect dose of energy and good mood in a cup, suitable for any time of the day, and serves as the healthiest alternative to coffee and energy drinks. You can also use our cacao powder to make other healthy beverages, raw cakes, or any of your personalized rituals. For one cup of drink, mix 30g of Cacao Я:Evolution cacao powder in 100ml of hot water (up to 50°C) and 100ml of plant-based milk using a whisk, with any organic sweeteners and spices of your choice – find more inspiration on our Recipes page.
Organic Celestial Cacao Granules
What does the origin and production method of Celestial cacao say about its quality?
Our 100% Cusco (Chuncho) cacao, Celestial cacao, is pure organic cacao in granule form. It is one of the rarest and most valued cacao varieties in the world, leading us to ancient Peruvian plantations near the Inca temple in the shadow of Machu Picchu, in the highlands of the Eastern Andes. Individual trees are several hundred years old and have been preserved through the dedication and love of the local population. Through minimal processing of the finest beans, organic cacao granules are created, preserving 55% cacao butter, which means that each cup of Celestial cacao offers a powerful sensory experience and the richest flavor of wild cacao.
Is Celestial Cacao 100% organic cacao?
Yes, Celestial cacao organic granules are 100% pure, organic Cusco cacao. More about its origin and uniqueness can be found in the answer to the previous question.
Do Cusco and Chuncho refer to the same type of cacao?
Yes, Cusco cacao is actually Chuncho cacao, one of the most valued varieties from the Cusco region in Peru, which stands out among Peruvian cacao-growing areas for its unique microconditions and special magnetism. Cusco, or Chuncho cacao, is known for its exceptional complexity of flavor, with notes of nuts, spices, fruits, and subtle floral undertones, naturally influenced by the fruit trees alongside which it grows. In the La Convención region, where it has historically been cultivated, trees over 100 years old can be found, which further confirms its authenticity and value in the world of craft chocolate.
Does Celestial Cacao contain any additives besides cacao?
No, Celestial cacao granules represent 100% pure organic Cusco cacao with 55% cacao butter, obtained through minimal processing of the beans, without additives or sweeteners.
Is the preparation of Celestial Cacao granules different from the preparation of cacao powder?
Celestial cacao, organic full-fat cacao nibs, can be prepared in almost the same way as Cacao Я:Evolution cacao powder, with a different dosage: 8-10 nibs per cup, with 100ml of warm water (up to 50°C) and 100ml of plant-based milk, along with optional add-ins. To blend the ingredients properly, a blender is required. Due to the high cacao butter content (55%), Celestial cacao nibs are also great for making smoothies and protein shakes. For more ideas on aromatic add-ins, natural sweeteners, and spicy seasonings to enhance the flavor and benefits of your cacao drink, visit the Recipes page.
Raw Ceremonial Divine Awakening Cacao Block
What does the origin and production method of Divine Awakening cacao say about its quality?
Pressed raw Divine Awakening cacao (55% cacao butter) is 100% pure Ullalao ceremonial-grade cacao and represents our richest, most flavorful product derived from organic cultivation. Thanks to hand-harvesting and minimal hand processing without the use of electricity, our ceremonial cacao block is shaped with pure love and strong energy from women’s cooperatives on the shores of Lake Atitlan in Guatemala, where we discovered the most potent cacao beans worthy of the divine name. Supporting the minimal hand-processing of the beans is the preserved natural citrus aroma, which is attributed to the orange trees alongside which our Divine Awakening cacao trees grow.
What does 'ceremonial cacao' mean?
Ceremonial cacao (ceremonial grade cacao) confirms that this is cacao of the highest possible quality, often used for traditional ceremonies due to its purity and richness in nutrients. Our ceremonial Divine Awakening cacao block is the ideal choice for modern transformative cacao ceremonies, and you can find more inspiration for them in our Blog section.
What does 'pressed raw cacao block' mean?
The pressed raw Divine Awakening cacao block (450g) is a format of pure cacao mass with preserved full nutritional properties of the most potent cacao beans from Guatemala. It is obtained by hand-pressing minimally processed Ullulao cacao beans. You can read more about its origin and processing method in the questions above.
Does the preparation of Divine Awakening cacao block differ from the preparation of cacao powder?
Divine Awakening cacao can be prepared similarly to Cacao Я:Evolution cacao powder, but the dosage differs: 20-25g of shaved cacao block per cup, with 300ml of warm water (50°C), along with optional add-ins. We strongly recommend adding a natural sweetener, such as dates, honey, agave, or maple syrup, as pure cacao has a naturally intensely bitter taste. The ceremonial preparation involves constant stirring over the stovetop until all ingredients are fully combined while maintaining the recommended water temperature. However, you can speed up the process by using a blender. For a successful cacao ceremony, in addition to proper preparation, it is essential to set a clear intention, bring the cup to your heart before consumption, and allow the powerful cacao plant to be your spiritual guide.
Can Divine Awakening cacao be used for other rituals and recipes besides ceremonial use?
Yes, just like Celestial cacao, Divine Awakening cacao contains 55% cacao butter and can be used in daily cacao rituals as well as in preparing healthy meals and desserts. However, due to its exceptional origin, unique processing method, and format, it is primarily the recommended ally for special moments and transformative cacao ceremonies.
100% natural cacao beverages
What is the difference between Cacao Я:Evolution powder and natural Cacao Я:Evolution cacao drinks?
At the core of our 100% natural cacao drinks is the full-fat Cacao Я:Evolution cacao powder, a premium selection of cacao beans from various regions around the world, which we’ve combined with other powerful spices for even more beneficial effects. We offer two unique blends – with coconut and with organic dates, almonds, and aromatic spices, which enhance the flavor and shorten the preparation ritual. The packaging also differs – Cacao Я:Evolution powder comes in 150g and 300g packages, while the cacao drink boxes contain 10 sachets (servings) of 20g each.
Does the cacao drink with coconut contain any additional ingredients besides coconut?
The composition of the natural Cacao Я:Evolution cacao drink with coconut includes organic dates and coconut sugar as natural sweeteners, as well as other coconut derivatives – oil, milk, and flour.
What spices are included in the cacao drink with almonds, dates, and spices?
The composition of the natural Cacao Я:Evolution cacao drink with almonds, organic dates, and aromatic spices includes cinnamon, ginger, chili, and a pepper blend in powder form.
Does the preparation method for natural cacao drinks differ from the preparation of Cacao Я:Evolution powder itself?
Natural Cacao Я:Evolution cacao drinks come in sachets that correspond to one serving, already containing the ideal spice combination for a fuller flavor and more beneficial effects, making the preparation process as easy as possible. All you need to do is pour the contents of the sachet into 125ml of hot water (up to 50°C), add 20-30ml of plant-based or other milk, and briefly blend the ingredients to unlock the full flavor and achieve the best texture of the drink. The Cacao Я:Evolution cacao powder itself, depending on your preferred preparation ritual, can be prepared using a whisk, but if you are adding spices, we always recommend using a blender.
What other spices can I add to cacao drinks during preparation for a fuller flavor?
Depending on your taste, you can always add a little more of the spices already present in our cacao drinks to emphasize the note that suits you the most. If you want a sweeter, more aromatic, spicier experience, or a thicker texture with a fuller flavor, more specific ideas for spices and additives for your cacao drinks can be found on our Recipes page.
Ordering / buying CAЯ:E products
Where can I order/buy CAЯ:E products?
You can order your favorite Cacao Я:Evolution products online at our cacaorevolution.earth store with various pickup options. You can find Cacao Я:Evolution cocoa powder, Celestial Cacao granules, and Divine Awakening cacao blocks at our partner retail locations in Belgrade and Novi Sad: Merkator hypermarkets, IDEA Organic stores, Organic Factory Love, Zdravologija, Biomarket, Valentina, and Karanfil, as well as at Wolt markets in Belgrade, Novi Sad, and Niš. You can also taste our 100% natural cacao drinks at LOFT cafes in Novi Sad and at Botako pizzerias and Padel Club in Belgrade. Our sales network is constantly expanding, and you can now find us in Montenegro, with plans to open soon in Croatia. The complete list of retail locations is always available on our Instagram page, in the Story Highlights section under Locations.
What are the available payment methods when purchasing CAЯ:E products in the cacaorevolution.earth online store?
When shopping online at cacaorevolution.earth, payment methods depend on the chosen delivery method. For in-person pickup of products at our Novi Sad address, the full amount must be paid online via card when ordering. If you choose home delivery, you can select between card payment or cash on delivery. At fairs and promotional events, payments at the Cacao Я:Evolution stand can be made either by card or in cash.
Who can I contact if I need additional support when buying CAЯ:E products online?
You can contact us anytime via email at info@cacaorevolution.earth or call us at +381 60 553 0904. You can also reach out to us on Instagram and Facebook for any questions and additional support.
Where can I pick up CAЯ:E products ordered in the cacaorevolution.earth online store in person?
You can pick up your order in person at our address Petra Kočića 15A in Novi Sad, from 9:00 AM to 5:00 PM, and you will be notified when your order is ready for pickup.
Courier delivery CAЯ:E products
Can I order CAЯ:E product delivery to my desired address?
Yes, you can choose the option to have your package delivered to your desired address when placing your order, by selecting the appropriate delivery option in the “Choose delivery method” dropdown menu.
Can I order CAЯ:E product delivery outside of Serbia?
What are the delivery costs for CAЯ:E products to the selected address?
For orders over 3,500 RSD, shipping is free. For orders below 3,500 RSD, the shipping cost is calculated based on the package’s weight and value. You can check the estimated shipping cost to your address using the Post Express calculator, as fees are determined by the current Post Express pricing.
How long does it take for courier delivery of CAЯ:E products?
The estimated delivery time to your address is 2-3 business days, except during extreme seasonal heat or holiday seasons when courier service delays may occur.
How can I track the delivery of my CAЯ:E package?
Complaints policy
How can I file a complaint if I receive a damaged or incorrect CAЯ:E package?
If you wish to file a product complaint for items purchased in our online store, you can do so via email at info@cacaorevolution.earth or call us at +381 60 553 0904. More details can be found on our Returns & Complaints Policy page.
Will I get a refund if I receive a damaged or incorrect CAЯ:E package?
If your order arrives damaged or incorrect, please contact us via email at info@cacaorevolution.earth or call +381 60 553 0904. As a customer, in accordance with our Returns & Complaints Policy, you may return incorrectly delivered or damaged products if the damage occurred during shipping, and we will send you a replacement product or issue a refund.
